Saturday, October 19, 2019
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Customer Relationship

AIMS’s has valued customers across the spectrum of domains, industries and technologies. They range from startups to large established organizations, from services to product development, from system integrators to captives.

 “We have always prided on delivering unique solutions for each of our customer”


The landscape spans across organizations in the areas of ERP, SCM, service integrators, Logistics, Healthcare & Medical systems, Banking, Imaging, Internet search engines & portals, Office enterprise applications, wireless technology, service integrators, consumer media, chip set developers, mobile applications developers, protocol stack developers, imaging and printing, mobile device management and IPTV.

The contemporary business landscape is characterized by hyper competition driven by the emergence of a global economy and rapid technological changes. Competitors are aggressively challenging existing players compelling them to fortify their customer base.

Understanding ones customers’ has become a top priority for most organizations. The more you know, the better it is. Today’s Customer Relationship Management (CRM) is about familiarity, awareness and expertise!  


  • Identify profitable customer segment
  • Identify campaign prospects
  • Manage promotions level
  • Customer-centric merchandising
  • Personalized, targeted promotions
  • Improved customer loyalty
  • Improved customer retention
  • Analytical capabilities across merchandising and marketing roles